Twitter Learn the uses and best practices for writing business-related content on Twitter. Social Media Overview Introduction to the general topic of business writing on social media.
HR and Employment-related Reports and Reviews Overview of human resources-related reports as part of company communications. Notes, Messages and Memorandums Learn best practices for content and formatting of notes, memos and messages. Learn common uses of businesses emails, and their generally accepted tone, structure and format.
Inquiries and Requests Learn how to craft letters of inquiry and request in professional environments. Website Essentials Introduction to the general topic of business writing on a website.
Thanks and Recognition Learn how to craft letters of thanks and recognition in professional environments.
Sales Pages and Opt-In Offers Learn the uses and varieties of sales pages and opt-in offers for a business website and essentials for the content to sell to visitors on the site. Apologies, Explanations and Bad News Learn how to craft letters of explanation or apology in professional environments. Customer-Facing Communications Trademarks, Taglines and Other Identifiers Learn the basic rules of handling brand identifiers in business writing applications.
Internal Communications Overview of uses and approaches to written interoffice correspondence. Sales or Prospecting Mail Learn how to craft an effective sales letter in the professional environment.
Departmental Reports Learn best practices for content and formatting of departmental reports. Facebook Learn the uses and best practices for writing business-related content on Facebook. Landing and Home Pages Learn the uses of a homepage for a website and how the page content best welcomes visitors to the business site, and directs them.
Business Cards Learn how to write the text for a basic business card.Business skills such as communications, effective presentations, coaching, and negotiations are key for leaders, project managers, and any professional in an organization.
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